Woodbridge Consulting Group has the resources and expertise that your business needs to successfully meet your goals and attain results. Change and operational improvement can be realized through our key service offerings – and we have proven it to our clients again and again.

Below are the types of services we offer:

Process improvement

  • Surveys, interviews or facilitated sessions to understand the current processes
  • Facilitated sessions to lead our clients to the transformed or ‘To-be’ processes
  • Clear, concise documentation of processes to ensure everyone has the same baseline understanding
  • Implementation of changes through documented procedures and policies
  • Training on processes, procedures and policies

Technology improvement

  • Transformed processes that use technology as an enabler to achieve operational improvements
  • Requirements definition by extracting the technology requirements from the ‘To-be’ process and transforming them into a Request for Proposal
  • Vendor selection to attain the client's objective in selecting the best fit solution that has proven to be successful in other organizations
  • Project management to bring the technology improvement into operational practice

Organizational design

  • Operational improvements realized through changes to the organizational components
  • Closed door sessions with client leaders to assess the current organizational elements and determine the impact of making changes
  • Thoughtful roll out of sensitive changes through communications planning, organizational chart refinement, position description refinement and performance management programs

Employee/customer relations

  • Surveys/focus group sessions to determine current satisfaction
  • Program development to maintain and improve satisfaction
  • Performance measurement program development
  • Event planning


  • Communication program development
  • Writing of various communications


  • Mentoring client staff to learn our methodologies and develop problem-solving skills

How we deliver our services is often as important as what services are delivered.  Many clients bring us in to adopt select staff onto our consulting team and coach and mentor them in our methodologies. We’re willing to share every secret we know if our clients want to build skills internally so they can attain results on their own. We do the right thing, and we always put our clients first.

Examples of services and deliverables


  • Mission, vision and goals development
  • Strategic planning
  • Business plan development
  • Project management
  • Process documentation and improvement
  • Organizational design
  • Technology improvements and requests for proposals (RFPs)
  • Team building and design

Staff or skill development:

  • Executive and management coaching
  • Life/work balance coaching
  • Development of negotiation skills
  • Development of business writing skills

Change roll out:

  • Communication planning and writing
  • Employee manual writing
  • Policies and procedures development
  • Event planning
  • Job descriptions
  • Staff hiring/restructuring
  • Performance assessment programs
  • Training programs
  • Vendor procurement

Communication assistance:

  • Web site content development
  • Print collateral/brochure development
  • Advertising content
  • Promotional items development
  • Presentation development
  • Communication programs and individual writing assignments

And more…

  • Employee recognition
  • Meeting facilitation
  • Key-note speaking